Somfy support

Yes, they are.
TaHoma® switch has been verified for UL’s Gold IoT Security Rating. This means that TaHoma® switch and TaHoma® app cover many cybersecurity requirements such as secure updates and connections and stored and transmitted data security.

UL is the global safety science leader that provides expertise, insights and services to help businesses achieve their safety and security goals.

Somfy has always emphasised securing customer data, especially since the arrival of the Internet and connected objects. Our servers are highly secure and Somfy is committed to protecting our customers' datavia a rigorous security and privacy policy.

If you deleted a product from your TaHoma app and want to add it again, follow the dedicated tutorial: how to add new equipment and products in the TaHoma® app?

To do this, you have to set your Velux products to learn mode and scan or search for drives and for TaHoma®. Then, let you guided step by step by the TaHoma® app. Depending on the Velux transmitter (one-way or two-way transmitter), the product is put into a different state of preparedness to learn.

Contact Velux for information on the model you are using.

Control your smart home devices by voice !
Discover how to configure voice assistants* in the TaHoma® app.

*requires an additional voice assistant, availability depending on countries.

Step by step procedure

Add a voice assistant

In the main menu, go to “…”

Then, click on "Voice assistants" in the external services section.

Select the right voice assistant you want to add. Ex: Google Assistant

And click on the first option “1. ------” to open the configuration panel.

Configuration

Voice assistants are third party services.

The configuration of your TaHoma solution is partially based on its dedicated app: follow instructions displayed in the TaHoma® app.

Once complete, your equipment will be ready to be controlled by voice!

Video procedure

Somfy home automation boxes are compatible with many home equipment, from Somfy & major home equipment brands. You can add them when you start the adventure, or later at anytime.

Step by step procedure

Add a smart home device

During the first installation of your box, you will be guided by the app to pair products and devices.

You can also add new smart home product at anytime in the app by clicking in the “My home” menu.

Then, click on “Add equipment” at the bottom of the screen.

Follow the instructions

Start by choosing the category of equipment.

And follow the guided steps.

Tip

You can also see the suggestions of smart home devices you already have at home and add them using the quick shortcuts!

Tip

You can also associate your device to a specific room to have a quick and easy access later.

See the dedicated tutorial

Video procedure

Unleash your creativity: endless possibilities of scenes are available to you! You can simply start with a manual scene and launch it when you want.

For instance, in one click, lower your shutters and dim the light for a cozy evening atmosphere.

Step by step procedure

Access manual scenes

Go to “My scenes” menu.

Click on "create your own scene".

Select your first equipment

It could be an individual equipment, or a groups of equipment if you want to set common actions.

And simply set the desired action.

One scene, many products

To use the full potential of your manual scene, add more equipment just after this first one!

Save your scenes

Name your scene and choose an icon.

You can also see the summary of your scene, and edit it again if needed.

Launch your scene

Find you scene in the “my scene” menu and simply click on the play button to launch it.

Tip

You can also use other ways to launch scenes:

• TaHoma® switch (and its buttons)
• Scene launcher
• Voice assistants*

*Requires an additional voice assistant (availability depending on countries)

Manage your scenes

Find you scene in the “my scene” menu and open it.

Change all its details or delete the scene.

Copy your scene

When creating a new scene, you can also start from an existing one, and modify it.

1. Find your scene in the “my scene” menu and to open it
2. Click on the copy icon at the top right of the screen.

All changes will be saved in a new scene.

Video procedure

To do this, open your TaHoma® app and click on “plus menu”, then select my box. Go to update of the box and let you guided step by step. If a newer version of the software is available select install the update now or install tonight.
To always benefit from the latest updates you can also select in this section the automatic update of your box.